March 24, 2023

Screaming and Yelling At PayPal

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Damn! I’m angry! I have an account with PayPal. The only reason I have an account with them is because I sell CDs for a friend on mine and use PayPay as the service that customers can use to buy CDs etc. I’m struggling right now to find anything nice to say about PayPal, but let me say that I have used them for several years without any problems. That ended the other day.

When I logged onto my account there was a notice that my Visa card ending in 7529 was about to expire and that I needed to click on a link to update my information. The problem is I don’t have a credit card with PayPal. I have a debit card but it doesn’t end in 7529.

I thought about just deleting the card from my account but in that process it told that it was the ONLY account number I had and that if I deleted it, I would not have access any longer to my account. I decided I better contact them and that’s when the real problems began.

It’s next to impossible to resolve this problem without speaking to a human being (and as far as dealing with PayPal, use of human being is liberally used.) But you can’t get a human being to speak with because of the worthless computerized robots.

So, I sent an email and sure enough, I got a robot to answer my email that they would do their best to get back to me in 24 hours or so. In about 24 hours, I received an email saying they were going to call me in a minute. I waited and waited and no call. Then I got an email a few hours later stating they were unable to reach me and left a number to call.

You are probably already guessing that the number to call took me right back to the robot that gave me NO options to speak to a human being.

I went back to the PayPal website and attempted another contact email. This time, regardless of what I entered for information they asked for, it would not recognize any of it.

I’m seething by now and ready to put my fist through a wall. I called again and again and again, trying to figure out how to reach a human. No luck. I thought some more about it. Finally I called and just kept repeating myself to the robot like a robot, “I want to talk with a human being. I want to talk to a human being. I want to talk to a human being.” Does not compute! Does not compute.

After perhaps 25 or 30 of those hypnotic rants, I finally screamed to the top of my lungs, making my head hurt, “I WANT TO TALK TO A HUMAN BEING!” (I might have added expletives.

I waited and there was silence. FINALLY, the robot says, “OK. There seems to be a problem here. I’m going to transfer you to someone who might be able to help.”

BINGO! But the poor bastard who got my call, I’m sure is still shook up…..or he and everyone else in the office are laughing their asses off at me, as they probably should be.

But do you think it ended there? NOPE! Incompetence is running rampant. It’s unbelievable. I explained to this guy what was going on and so he asks me if I want to delete my credit card. Now I’m screaming again. I said, “LISTEN CAREFULLY! &()^$$ *(^%$Y I don’t own a goddamn visa card………

And just so you know, the little bastard never once apologized because his company screwed up and made my life a living hell for a few days. And, I have no confidence the problem is resolved. Probably some other poor schmoe will lose his credit card and have to go through what I did.

I’m so glad so many kids today and paying hundreds of thousands of dollars to go to school, receive a college degree and are so damned stupid they can’t walk and chew gum at the same time.


FYI PayPal is an EBay company which is Google. Surprised?